My research has been published in the IEEE Annals of the History of Computing, Enterprise and Society and The Appendix; my latest research article will be published in spring 2018 in Journal of Broadcasting and Electronic Media. I have presented at the annual meetings of scholarly societies including the International Communication Association, the Business History Conference, the Association of Internet Researchers, the Society for the History of Technology, and the Society for Social Studies of Science (4S). 

My training spans communication studies, media studies, and business. I hold a Ph.D. in Communication from Cornell University. I also hold an M.A. in Communication and an M.B.A., both from Saint Louis University.

I have been an Exchange Scholar in the Comparative Media Studies/Writing Program at the Massachusetts Institute of Technology; a visiting student with the Social Media Collective and, subsequently, a PhD intern at Microsoft Research New England; and a Graduate Researcher with the Intel Science & Technology Center for Social Computing. I am also an alumna of the Oxford Internet Institute's Summer Doctoral Programme.