My research has been published in the Journal of Broadcasting & Electronic Media, IEEE Annals of the History of Computing, and Enterprise & Society. I have presented at the annual meetings of scholarly societies including the International Communication Association, the Business History Conference, the Association of Internet Researchers, the Society for the History of Technology, and the Society for Social Studies of Science (4S).
My training spans communication studies, media studies, and business. I hold a Ph.D. in Communication from Cornell University. I also hold an M.A. in Communication and an M.B.A., both from Saint Louis University.
I have also been an Exchange Scholar in the Comparative Media Studies/Writing Program at the Massachusetts Institute of Technology; a visiting student with the Social Media Collective and, subsequently, a PhD intern at Microsoft Research New England; and a Graduate Researcher with the Intel Science & Technology Center for Social Computing. I am an alumna of the Oxford Internet Institute's Summer Doctoral Programme.